EkaCare vs Practo Ray: ABDM-native app versus discovery marketplace.
EkaCare builds from a consumer ABDM app outward into the clinic. Practo Ray builds from a discovery marketplace inward. Both solve a different first problem for a clinic.
| Capability | EkaCare | Practo Ray |
|---|---|---|
| ABDM-native architecture | Yes | Verify |
| Consumer-facing patient app | Yes | Verify |
| Patient discovery marketplace | No | Yes |
| Online consultation built in | Verify | Yes |
| Multi-doctor / chain focus | Verify | Yes |
One starts from the patient's ABHA app, the other from the patient's search.
EkaCare's positioning is ABDM-native from the ground up, with a consumer-facing app patients can use to manage their own health records, alongside the clinic-side EMR. Practo Ray leads with its patient discovery marketplace — clinics get found through Practo's own search and app traffic.
This page compares the two directly on public positioning, without folding in Saaro Health's own comparison to either.
| Capability | EkaCare | Practo Ray |
|---|---|---|
| ABDM-native architecture | Yes | Verify |
| Consumer-facing patient app | Yes | Verify |
| Patient discovery marketplace | No | Yes |
| Online consultation built in | Verify | Yes |
| Multi-doctor / chain focus | Verify | Yes |
Choose EkaCare if
- ABDM depth and a patient-facing app for health records are central to how you want to practise.
- You want the clinic and consumer sides of ABDM under one product.
Choose Practo Ray if
- New-patient discovery through search and the Practo app is a real channel for your clinic.
- You want online consultations and the EMR under one familiar brand.
Neither is built around owning the WhatsApp layer.
EkaCare's strength is the ABDM/consumer-app angle; Practo Ray's is discovery. Saaro Health's comparison point to both is different again: SaroConnect, our own WhatsApp Business infrastructure, means reminders, reports and refills go out from a clinic's own number on infrastructure Lumotis owns, bundled into the plan rather than metered through a third-party BSP.
If your decision is genuinely EkaCare versus Practo Ray on ABDM depth versus discovery, this page speaks to that. If owned WhatsApp infrastructure is part of your requirements, it's worth adding Saaro Health to the shortlist alongside whichever of these two you're leaning toward.
Your questions answered.
The things clinics ask first.
EkaCare offers both a consumer-facing app and a clinic-side EMR; confirm current clinic-side depth directly with the vendor.
Confirm Practo Ray's current ABDM integration depth directly with the vendor — we could not verify specifics from public material.
See our dedicated comparison pages against EkaCare and Practo Ray for a direct view against Saaro Health specifically.
Keep reading.
- FeaturesPatient recordsA record built from every visit, not a spreadsheet row. Prescriptions, reports, notes and follow-ups sit in one timeline, linked to the patient's ABHA if they have one.
- FeaturesMulti-clinicSaaro runs a clinic chain as one system: a shared patient index, doctors who move between branches, billing that stays separate per location, and a single view for the owner.
- Comparevs EkaCareEkaCare is ABDM-native and plays on both sides: a consumer health app for patients and an EMR for doctors. Saaro Health is clinic-only and puts the patient side in the WhatsApp thread they already have with you. The differences are real, and this page lays them out.
- Comparevs Practo RayPracto Ray is the most recognised clinic EMR brand in India and it comes with a patient discovery marketplace. Saaro Health is built around the WhatsApp thread your patients already have with your clinic. This page sets out the differences so you can decide for yourself.
- CompareBest EMR India 2026Every other page ranking this query is written by a vendor ranking itself first. This one is too — Saaro Health publishes it — so read the disclosure below before the table, and judge the table on its own terms.
- TrustABDM complianceABHA creation, care-context linking, consent requests and FHIR record push happen inside the patient record. Here is what the Ayushman Bharat Digital Mission asks of a clinic, and which parts Saaro handles.
