One system for the consult, the record, the bill and the follow-up.
Saaro is an EMR built for Indian OPD. Dictate the prescription, and the record, the GST invoice and the WhatsApp follow-up take care of themselves. Messaging runs on SaroConnect, our own WhatsApp infrastructure, so it is included in every plan.
- WhatsApp-native
- Hosted in India
- Setup in a day
The clinic day breaks wherever two tools meet.
Most clinics run on four things that don't talk to each other: a prescription pad or a typing-heavy EMR, a register or spreadsheet for patients, a billing app for the GST invoice, and a personal phone for WhatsApp. Every hand-off between them is a place where a follow-up gets forgotten or a report goes to the wrong number.
Saaro keeps the four in one place. The consult produces a structured prescription. The prescription updates the record. The record drives the bill and the follow-up. The follow-up goes out on WhatsApp from the clinic's own number and the reply lands back in the record.
The messaging layer is ours. SaroConnect is Lumotis's own WhatsApp Business Solution Provider infrastructure, so there is no third-party BSP between your clinic and your patients, no metered per-message bill, and no external queue for template approval.
Twelve modules, one patient record.
Everything below reads and writes the same record. Turn on what you need; the rest waits.
Voice prescription
Dictate in Hindi, English or a mix. Drug, dose, frequency and duration become structured rows you review with a tap.
Learn moreAI scribe
The consult note is drafted from what was said and what was prescribed. You read it, edit it and sign it.
Learn moreMulti-clinic records
One patient index across every branch. A doctor at the second location sees the same rows, not a photo of a slip.
Learn moreWhatsApp automation
Prescriptions, reminders, reports and refills go from your clinic's number on SaroConnect. Replies come back to the record.
Learn moreAppointment scheduling
Slots per doctor and per room, walk-ins alongside bookings, and confirmations that patients answer with a single digit.
Learn moreDrug interaction alerts
Flags against the patient's recorded allergies and current medicines, raised before the prescription leaves the room.
Learn moreBilling and GST invoicing
Auto-numbered GST invoices from the visit, with a payment link on WhatsApp for those who pay later.
Learn moreLab integration
Orders go to the lab from the record; reports come back to the record and to the patient's thread.
Learn morePharmacy and inventory
Structured prescription rows meet stock. Dispense, bill and reorder without re-typing the drug name.
Learn morePatient records
Visits, prescriptions, reports, notes and consent in one timeline, ABHA-linked when the patient has one.
Learn moreAnalytics and reporting
Consults, collections, no-shows, reply rates and refills due, by doctor and by branch, without exporting to Excel.
Learn moreTeleconsultation
A video consult that starts from the appointment and ends with the same prescription on the same WhatsApp thread.
Learn more
Nothing to install. The clinic is already in their WhatsApp.
Every message goes from your clinic's WhatsApp Business number. The prescription, the follow-up date, the report and the refill nudge all sit in one thread the patient already knows.
- RECORD UPDATED
- RX #4821
- FOLLOW-UP CONFIRMED
From the first patient to the last follow-up, without a hand-off.
- 08:45
Front desk opens the list
Today's appointments are already confirmed from last night's reminders. Walk-ins are added next to bookings, and the queue shows who has arrived.
- 09:30
First consult
The doctor dictates the prescription. Rows appear, an interaction flag is checked, and the prescription is on the patient's WhatsApp before they reach the counter.
- 11:45
A missed slot
The 11:30 doesn't turn up. The no-show flow sends one message from the clinic's number; the patient replies 1 and is rebooked for the afternoon.
- 13:00
A report comes back
The lab pushes the result to the record. The patient gets it on WhatsApp with a note from the doctor about what to do next.
- 15:00
Second branch, same record
A patient seen last week at the other location walks in. The doctor sees the prescription rows and the reply history, not a phone call to the other front desk.
- 17:30
Billing at the counter
The visit becomes a GST invoice with the right number and the right rate. Patients who pay later get a payment link in the same thread.
- 19:00
Follow-ups go out
Tomorrow's reminders, this week's refill nudges and the chronic-care check-ins are sent. Replies will be in the record when the front desk opens.
Connected to the things your clinic already uses.
- ABDM / ABHALink ABHA numbers, record consent artefacts and push records in FHIR format.
- WhatsAppYour clinic's own WhatsApp Business number on SaroConnect, our own infrastructure.
- RazorpayPayment links on WhatsApp and a reconciled ledger against each invoice.
- Diagnostic labsOrders out, reports in, both filed to the record and sent to the patient.
- Google CalendarDoctor schedules and blocks in sync, so the booking page never offers a slot you're not there for.
- TallyInvoices and collections exported the way your accountant already books them.
- Pharmacy POSStructured prescription rows go straight to the counter's dispensing screen.
Your questions answered.
The things clinics ask first.
Both, in one product. The EMR holds the clinical record, prescriptions and reports. The clinic management side runs appointments, billing, GST invoices, pharmacy and lab. The WhatsApp layer connects the two to the patient.
No. Messaging runs on SaroConnect, Lumotis's own WhatsApp Business Solution Provider infrastructure. It is included in every plan, there is no third-party BSP in between, and template approval doesn't wait in an external queue.
Yes. Many clinics start with voice prescriptions and WhatsApp follow-up and switch on billing, lab or pharmacy later. Each module reads the same patient record, so nothing needs re-entering when you turn one on.
In India, in the Mumbai region. Data is encrypted at rest and in transit, access is role-based, and every view, edit and share is written to an audit trail built with the DPDP Act 2023 in mind.
Setup is typically within a day: templates for your specialty, your WhatsApp number connected, staff roles set. If you're moving from another EMR, migration typically takes about two days and you keep working while it runs.
Keep reading.
- FeaturesVoice prescriptionSpeak it in English, Hindi, or your mix of both. Saaro structures the drug, dose and duration, flags interactions, files it to the record and sends it from your clinic's number.
- FeaturesWhatsApp automationSaaro runs on SaroConnect, Lumotis's own WhatsApp Business infrastructure. Reminders, prescriptions, reports and refills go out from your number, patient replies come back to the desk, and messaging is included in every plan.
- FeaturesMulti-clinicSaaro runs a clinic chain as one system: a shared patient index, doctors who move between branches, billing that stays separate per location, and a single view for the owner.
- FeaturesBilling & GSTBilling is generated from the consult, not typed in separately. GST-compliant, auto-numbered per branch, and reconciled at the end of the day without a separate spreadsheet.
- AI flowsNo-show recoveryA reminder that only says 'see you tomorrow' tells you nothing. Saaro's reminder asks the patient to reply 1 or 2, moves the appointment inside WhatsApp if they pick 2, and shows your front desk exactly who has gone quiet.
- AI flowsRefill remindersBecause Saaro's prescriptions are structured rows, not photos of a slip, the refill flow knows exactly when each medicine runs out. The patient gets a nudge, replies R, and the pharmacy or the doctor picks it up from the record.
See the whole day on your own patient flow.
Twenty minutes. Bring one real consult and one real prescription. No slides.