A KareXpert alternative for clinics that run OPD, not wards.
KareXpert is a feature-heavy, hospital-leaning platform with IPD, OT, lab and radiology modules. Saaro Health is an OPD clinic product built around the patient's WhatsApp thread. If you are a clinic weighing the two, the question is mostly about which modules you will actually use.
| Capability | KareXpert | Saaro Health |
|---|---|---|
| Hospital-grade IPD, OT and ICU modules | Yes | No |
| Radiology (RIS) and lab machine interfacing | Yes | Partial |
| Insurance and TPA claims desk | Yes | No |
| Longer market tenure | Yes | No |
| Owned WhatsApp Business infrastructure | Verify | Yes |
| Patient messaging bundled, not metered | Verify | Yes |
Choose KareXpert if
- You admit patients. Inpatient wards, operation theatre scheduling, ICU and discharge summaries are hospital work, and KareXpert is built for it.
- You run your own radiology or a laboratory with machine interfacing and need LIS and RIS modules from the same vendor.
- You process insurance and TPA claims at scale and want that desk inside the HIMS.
- You want a single, broad platform with a long tenure and a large module catalogue, and you have the IT capacity to configure it.
Choose Saaro Health if
- Your clinic is OPD-only, or a chain of OPD locations, and you want a product sized to that rather than a hospital system with modules switched off.
- You want prescriptions, reminders, reports and refills sent from your clinic's own WhatsApp number on infrastructure the vendor owns, with messaging bundled.
- You dictate in Hindi and English and want structured prescriptions with interaction checks, plus AI consult notes.
- You want setup typically within a day and migration typically about two days, without an implementation project.
- You want one patient record across locations, GST billing and ABDM consent artefacts, hosted in India.
| Capability | KareXpert | Saaro Health |
|---|---|---|
| Hospital-grade IPD, OT and ICU modules | Yes | NoOPD clinics only |
| Radiology (RIS) and lab machine interfacing | Yes | PartialLab module; no RIS |
| Insurance and TPA claims desk | Yes | NoNot offered |
| Longer market tenure | Yes | NoNewer entrant |
| Owned WhatsApp Business infrastructure | Verify | YesSaroConnect, run by Lumotis |
| Patient messaging bundled, not metered | Verify | Yes |
| Voice prescription in Hindi and English | Verify | Yes |
| AI consult notes drafted during the visit | Verify | Yes |
| One patient record across locations | Yes | Yes |
| ABDM consent artefacts and ABHA linking | Verify | Yes |
| Setup typically within a day | Verify | Yes |
| Data hosted in India | Verify | YesMumbai region |
Where KareXpert is the better choice.
If you have beds, KareXpert is the right conversation and Saaro is not. Admission, ward transfer, nursing charts, OT lists, ICU monitoring and discharge summaries are a different product category from OPD records, and Saaro does not attempt them. A nursing home or a day-care surgical centre should look at hospital platforms first.
KareXpert's breadth also suits an organisation that wants one vendor for everything: radiology with machine interfacing, laboratory information systems, pharmacy inventory across a hospital, insurance and TPA claims, and reporting across all of it. Saaro has a lab and a pharmacy module built for clinic scale, and no RIS or claims desk.
Tenure and module depth come with a cost in configuration, and that cost is worth paying when you have an IT team to carry it. KareXpert has been in the market longer and its implementation practice is mature. If your organisation is used to running an implementation project, that is a comfort, not a burden.
Pricing side by side.
Pricing, verified competitor verified 2026 08. Saaro prices are per clinic per month, billed annually, excluding GST. Patient messaging is included in every Saaro plan.
| Tier | KareXpert | Saaro Health |
|---|---|---|
| Solo (1 doctor) | competitor karexpert tier1 | ₹1,499 |
| Clinic (2–5 doctors) | competitor karexpert tier2 | ₹3,999 |
| Chain (6–50 locations) | competitor karexpert tier3 | On call |
| WhatsApp patient messaging | competitor karexpert messaging | Included, not metered |
Swipe to see every tier
What switching from KareXpert involves.
Clinics that move from KareXpert to Saaro are usually OPD centres that were using a fraction of the platform. The move is about carrying the outpatient data: patients, visits, prescriptions, reports, invoices and future appointments. Inpatient records, if any, stay with the hospital system and are not part of the migration. Setup is typically within a day and migration from another EMR is typically about two days.
The day-to-day change is messaging. On Saaro, every prescription, reminder, report and refill nudge goes to the patient's WhatsApp from your clinic's own Business number on SaroConnect, Lumotis's own WhatsApp Business Solution Provider infrastructure. There is no third-party BSP in the chain, messaging is bundled into the plan rather than metered, and there is no external template-approval queue.
ABHA IDs carry across where you have them. Saaro stores ABDM consent artefacts in the record and pushes FHIR records where the patient has consented. Data is hosted in India, in the Mumbai region, with role-based access and an audit trail for DPDP Act 2023 readiness.
Expect fewer screens. Saaro's front desk sees appointments, billing and the patient's WhatsApp thread; the doctor sees the record, the dictated prescription and the consult note. There is no module catalogue to configure, which is either a relief or a limitation depending on what you were using.
- Patients, visits, prescriptions, reports, OPD billing and future appointments are the data types we move.
- Your existing WhatsApp Business number is verified on SaroConnect during setup.
- Specialty templates are loaded on the demo call, before migration starts.
Export, map, import, verify.
- 01Day 1
Export
You export outpatient data from KareXpert: patients, visits, prescriptions, reports and OPD invoices. We send a checklist of which exports to run.
- 02Day 1
Map
We map KareXpert's fields to Saaro's, drop inpatient-only fields with your agreement, and confirm anything ambiguous.
- 03Day 2
Import
Records are imported into your Saaro workspace. Duplicates are merged on phone number and name, with a merge list for review.
- 04Day 2
Verify
You spot-check a sample, run one OPD session in parallel, and sign off. KareXpert stays read-only until you are sure.
Your questions answered.
The things clinics ask first.
Outpatient data KareXpert exports — patients, visits, prescriptions, reports and OPD invoices — is imported and verified against a sample before sign-off. Inpatient, OT and claims records are outside Saaro's scope and stay in the hospital system; we say so before import, not after.
Setup is typically within a day and migration typically about two days: export and mapping on day 1, import and verification on day 2. A multi-location OPD chain may take longer per location, and we plan that with you.
Yes. Your clinic's WhatsApp Business number is verified on SaroConnect, our own WhatsApp infrastructure, so patients see the same thread and clinic name. Each branch can have its own number or share one.
Saaro's Solo plan is ₹1,499 per clinic per month, the Clinic plan for 2–5 doctors is ₹3,999, and the Chain plan for 6–50 locations is priced on call. All are billed annually, exclude GST, and include setup, migration and patient messaging. KareXpert's own terms are between you and KareXpert.
Yes. Run Saaro as the working OPD system for about a week with KareXpert open read-only, compare a few patients a day per location, and cut over when the front desk and doctors are comfortable.
Keep reading.
- FeaturesMulti-clinicSaaro runs a clinic chain as one system: a shared patient index, doctors who move between branches, billing that stays separate per location, and a single view for the owner.
- FeaturesWhatsApp automationSaaro runs on SaroConnect, Lumotis's own WhatsApp Business infrastructure. Reminders, prescriptions, reports and refills go out from your number, patient replies come back to the desk, and messaging is included in every plan.
- FeaturesBilling & GSTBilling is generated from the consult, not typed in separately. GST-compliant, auto-numbered per branch, and reconciled at the end of the day without a separate spreadsheet.
- FeaturesPatient recordsA record built from every visit, not a spreadsheet row. Prescriptions, reports, notes and follow-ups sit in one timeline, linked to the patient's ABHA if they have one.
- SolutionsClinic chainsFor groups with 6–50 locations. Branches bill on their own series, doctors rotate between them, patients get messages from one number, and head office sees the whole network by morning.
- SolutionsMulti-doctor clinicFor clinics with 2–5 doctors under one roof. Every doctor keeps their own templates and their own collections report, and every patient has one record that all of them can see.
See whether an OPD product is the better fit.
Twenty minutes. Tell us which KareXpert modules you actually use and we will show you the equivalent, or tell you there is none.