A video consult that ends up in the same record either way.
For the follow-up that doesn't need a physical visit. The call happens over a link sent on WhatsApp; the prescription and notes go into the same patient record as an in-person consult.
Link sent on WhatsAppSame record as in-personNo separate app for patients
Not every follow-up needs the patient back in the chair.
A stable chronic-care check-in, a report review, a quick question after a procedure — plenty of follow-ups don't need a physical visit, but they still need to be seen. Teleconsultation lets the doctor keep that slot, without the patient losing an afternoon getting to the clinic.
The call itself is a video link sent on WhatsApp, so the patient doesn't install a separate app. What happens in the call — the prescription, the note — is filed to the same record as any other visit.
Book, join, prescribe, record.
- 01Front desk
Book the slot
Scheduled like any appointment, marked as a teleconsult.
- 02Automatic
Link sent
The patient gets a WhatsApp message with a one-tap video link ahead of the slot.
- 03At the time
Consult happens
Doctor and patient join from the same link; no separate app or login for the patient.
- 04Same as always
Filed to the record
Prescription and notes save to the patient's record exactly as an in-person visit would.
Your questions answered.
The things clinics ask first.
No. The video link opens in the browser from the WhatsApp message.
Yes, the same voice or typed prescription flow works during a video consult and is sent to the patient the same way.
You set the fee; it bills through the same invoicing flow as any consult.
Follow national telemedicine practice guidelines for what can and cannot be prescribed remotely; Saaro does not restrict this at the product level.
Keep reading.
- FeaturesVoice prescriptionSpeak it in English, Hindi, or your mix of both. Saaro structures the drug, dose and duration, flags interactions, files it to the record and sends it from your clinic's number.
- FeaturesPatient recordsA record built from every visit, not a spreadsheet row. Prescriptions, reports, notes and follow-ups sit in one timeline, linked to the patient's ABHA if they have one.
- AI flowsPre-visit intakeThe evening before the appointment, the patient answers four short questions on WhatsApp and sends their old reports as photos. It all lands on the record, so the first minute of the consult is the consult, not the form.
- AI flowsPost-op check-inAfter a procedure, the patient goes home with a sheet of instructions and a phone number. This flow asks the questions the surgeon would ask, at the times the surgeon set, and routes anything worrying to the surgeon's own phone.
- SolutionsSolo practiceSaaro gives a single-doctor clinic the record, the prescription and the WhatsApp follow-up in one place, sent from your own number, for ₹1,499 a month.
- CompareBest EMR India 2026Every other page ranking this query is written by a vendor ranking itself first. This one is too — Saaro Health publishes it — so read the disclosure below before the table, and judge the table on its own terms.
Try a teleconsult on the demo call.
We'll set up a sample slot and show the record it produces.